Annual Survey 23/24 Report

Annual survey 23/24 report available to download

Back in June, we published the full analysis report of feedback gained from our Annual SEND Survey. We are now copying this report across to our new website so that our members and partners can access the full report.


Please know we haven’t been sitting on this data, we have already fed back to all our professional partners across education, health and social care an executive Summary of the report and are already actively working with them to address issues highlighted. Having said that there are no surprises in the report. An improvement plan was put in place to address improvements needed, highlighted by the Area SEND inspection in January 2023, which we have been actively working on since. The task in hand, to hold those professionals responsible for providing ‘fit for purpose’ services to our SEND families. 

The work WarrPAC has been involved in over the past year to address some of the concerns from the SEND inspection have seen some small increments of improvement over the past year according to this latest data. The Education, Health and Care Plan process for example, still not perfect but due to your feedback, improvements in the EHCP team’s knowledge, experience and numbers, as well as the way they work have, you say, improved.  WarrPAC are also now involved in quality assuring EHC Plans, to ensure the quality of information in those plans. 

The report is a large, in depth document, therefore we have opened with a summary of main points.


It is essential you, our members, know what we have learned, what we hear, what we are doing, and how all this feedback from both parents, carers and professionals shape the work we do.

As your designated Forum, WarrPAC will continue to work tirelessly on your behalf to improve the current situation with SEND, not just locally but regionally and Nationally. You are part of over 135,000 voices nationwide that can make a difference. Of course your concerns are around services that affect your family in Warrington, however, many of the areas highlighted in the survey as ‘not working well’ are national issues that need to be addressed by the Government who are ultimately responsible for providing the level of funding required for Local Authorities and partners to do their job. 

As a very important part of this network, combined with the other 150 forums in the country, your voice can make a difference.
 
Thank you for caring enough to be involved.
 
Jean Fitzpatrick
CHAIR
Warrington Parents and Carers

Annual survey 23/24 report available to download

Report Here
By Gail Hall September 14, 2025
Neurodevelopment Assessment Pathway Service – Warrington
By Gail Hall September 3, 2025
Updated Feedback following our SEND home to school/college survey Thank you to all who have completed our survey - to those who would still like to take part, you can complete it HERE Please find below a high level summary of the feedback from parent/carers from the recent Transport survey we conducted and shared via mail chimp and social media. The survey was live for less than a week at this point and we had some strong feedback. We presented these findings at our coproduction steering group meeting on Tuesday 9th September and have started the ball rolling to address these issues going forward. We will keep our membership updated with progress in this area, including any future opportunities to be part of the work as we address these with our partners. All comments and feedback will be used as part of those discussions. There were 3 key terms noted used by parents to describe their feelings around the home to school transport experience. A Fight Frustrating A cause of anxiety Response Results No issues 32% Small Issues 23% Major Issues 43% My child doesn't access transport 2% It must be noted that although the majority of comments left were from those whose experience was less that positive, there was a few who commented it all ran smoothly as transport remained the same as previous years. 5 Key themes from the transport survey in order of most complaints where parents highlight change is essential Communication: Delay in finding out transport provider/times for collection Parents continually chasing SEND transport team leading to parents feeling frustrated and stressed Parents unable to prepare their child adding to additional anxiety at starting back to school Transport Team communication Parent report it is extremely difficult to contact the team and get a response to emails or calls Parents report they experienced uniformed, disinterested transport team when they do answer the call Transport Requests declined Parent are clearly frustrated at transport requests being declined even at appeal level. They are clear gaps in understanding around eligibility/criteria that need to be addressed to support parent understanding of decisions Delay in response to transport requests Parents/carers are reporting requests are not being completed on time resulting in thier child not having transport to commence the start of the school year Transport experience Parents report poor behaviour during home to school transport is not being reported by drivers Parents report increased anxiety when transport is running up to 30 mins late due to earlier pick ups not running on time and their child arriving to school late.
By Gail Hall May 14, 2025
Learn more about the graduated response for special education in Warrington for children and young people that need extra help in schools
An artist 's impression of a large building with a bus parked in front of it.
By Gail Hall April 30, 2025
Making significant changes to maintained special school provision
By Gail Hall April 5, 2025
We have collated, analysed and reported on the annual SEND survey. Check out the results here
By Gail Hall April 5, 2025
Presentations and gallery from our 2025 "Working Together" conference
People sat in a circle
March 5, 2025
Our Check in & Chat sessions are your opportunity to chat with the team and other parent carers and share your experiences.
By Gail Hall March 4, 2025
Evening Zoom Session May 13th 2025 - Graduated Response with Jo Nulty
People sat in a circle
March 3, 2025
Our Check in & Chat sessions are your opportunity to chat with the team and other parent carers and share your experiences.
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March 3, 2025
Warrington Parents and Carers are proud to be joining once again with our Local Authority and NHS partners to present our "Working Together Conference"