Annual Survey 24/25 The results are in

Thank you to all who completed our 2024 - 2025 annual SEND survey. We really appreciate everyone who took the time and energy to complete yet another survey of SEND services. With heartfelt thanks to Natalie Dunbabin of WarrPAC's engagement team for the work that she put in to pull together all of the information received, analyse it and present it in such an understandable way.

During our annual conference on Tuesday 18th November, Natalie and Sharon presented a summary of the findings from the 2024 - 2025 Send Survey.

They ran through the main points raised within the survey to an audience of 50 parents/carers and 50 professional partners.

This launched our feedback from the survey and started the process of acting on the results.

The full report of the findings from our survey was circulated to strategic leads in advance of the conference.

It is now available to be viewed by all.

Team WarrPAC will be including all feedback received in our ongoing coproduction activities with Education, Health and Social Care partners.

The Ask...

.... from professionals is that you read the report and share it with your teams, to everyone who works directly and indirectly with parents/carers of children / young people with SEND. We would also like you to consider things that are raised in the report that can be taken on board, improved and worked on as daily practice.

.... to our parent carers, we ask that you continue to share your feedback with us all the good, bad an in between on your experience of SEND services. Please continue to raise valid points on behalf of your children / young person so they can be factored into discussions in SEND services that you access.

Tell us what’s going well so best practice can be shared and embedded in other services and we will use your voice from the 24/25 survey to improve where needed, drive positive change and so we don’t lose sight of what you are and keep telling us – for those who took the time to complete it, we want to say a huge thank you and we continue to work on your behalf

How we use the information.
All information provided remains confidential and anonymised. It will only be used for the purpose of the survey. After analysis a report will be published that will inform our work going forward to improve the experience of children, young people and their families living with SEND in Warrington. There will also be opportunities for you to feedback.

How will we use this survey to make a difference?

Outcome-focussed: To ensure that the information from the survey is Outcomes-focussed and to work with the LA and health to transform how services are delivered..
Evidence-based: which is data-driven and delivery-focussed. We will take a partnership approach to working with professionals to create robust plans which are measurable and sustainable.
Rooted in co-production: It is mandatory for professionals to work with Parent Carer Forums, so any program of work needs to be co-produced, bespoke, and based on detailed evidence – balancing visibility and assurance with local autonomy to genuinely add value to existing work and work that will come off the back of this survey to achieve shared outcomes.
What happened last year?....
When we received your survey responses last year we created a report of all the feedback you gave us. This was published in July and we have been using your responses in our strategic meetings with our partners.

See the report here
You said... We did... 2023-2024
In response to this, our partners have developed the following report, summarising the actions that have taken place as a result of your feedback this year.

See what we did